App / Mobile
At 222dk, your account data belongs to you — and this policy explains exactly how we collect, use and protect it. Whether you deposit via Upay or Bank Transfer, or access your account from a mobile browser, the same data practices apply across every session and every transaction.
This policy describes the categories of personal data 222dk collects when you create an account, make a deposit, or contact support. Data collection happens at registration (name, contact details, account credentials), during transactions processed through Upay or Bank Transfer (transaction reference, amount, wallet identifier), and through standard site activity logs (device type, browser session, pages visited). We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for a period afterward as required by applicable regulations in the regions where access is permitted. If you close your account, you may request details of what is retained and under what basis by writing to our support route. Your access to this platform and the data rights available to you depend on your local law and the eligible regions in which this service operates. We aim to respond to data-related requests within a reasonable period, and you will be directed to the correct handling team when you submit a request through our published contact channel.
Transaction references and wallet identifiers linked to Upay deposits are logged for account reconciliation and retained in line with applicable regulatory requirements for supported regions.
Bank Transfer payment references are stored against your account history. You can review these from your signed-in account page under transaction records.
Login credentials are stored in encrypted form. We do not store plain-text passwords, and you can update your password at any time from the account security section.
Browser session data and device type are logged to support account security checks. This data is not shared with advertising networks and is used only for platform operation and fraud detection.
Not every part of your 222dk experience falls under the same data scope. This section breaks down what is inside and outside the boundaries of this policy, so you know exactly which activities your data rights apply to and where separate terms govern instead.
Data collected during login, session management and account updates is fully within scope. This includes your registered email, device session tokens and any account details you submit through the account settings page.
Deposits and withdrawals processed through Upay or Bank Transfer generate transaction records that fall within this policy. The payment processor's own terms also apply to those transactions separately.
Game session data — such as which titles you open and how long a session runs — is logged for account history and service improvement. This data is within scope and not shared with third-party advertisers.
Links to external services, third-party payment processors, and any content loaded from outside 222dk infrastructure fall outside this policy. Those providers operate under their own data terms, which we cannot govern.
You have practical options for managing the data we hold on your account. Start by signing into your account and opening the account settings page — your registered details, contact information and transaction history are visible there without needing to contact support. If something looks incorrect, the account settings page shows the editable fields you can update directly. For data you cannot change yourself — such as historical transaction records or retained account data after closure — you can raise a request through our support contact route. Submitting a written request with your account reference gives our team what they need to locate your records and respond. The specific rights available to you depend on your local law and the eligible regions in which 222dk operates, so the outcome of a request may vary. We handle every request in the order received and aim to keep the process straightforward.
Sign in and open the account page to see your registered data and transaction history. Most information is visible there without a separate request.
Editable fields — contact details, display preferences — can be updated directly in account settings. Changes take effect immediately on your next login.
For records you cannot access or change yourself, submit a written request through our published support route with your account reference included.
If you need clarification on what data is held or how it is used, our support team handles data queries alongside general account questions through the same contact channel.
For any question about how your data is handled, the routes below connect you to the right team. Use your account reference when writing so your query is matched to the correct records promptly.
Open the live chat widget from any page on 222dk while signed in. Use this route for account-level data questions and to get a reference number for your request.
Send a written query to our support email address published in the contact section of the site. Include your registered account email and a brief description of your request.
The help section under your signed-in account lists the current contact options and any updates to how data requests are handled. Check there for the most current route.
Data handling at 222dk follows a consistent set of internal practices covering storage, access controls, cookie use and retention schedules. These are the specifics behind the policy statements above.
We use session cookies to keep you signed in and functional cookies to remember your account preferences. Analytics cookies are used to understand site navigation patterns and are not tied to personally identifiable data shared with third parties.
Account credentials are encrypted in storage. Access to your account data within our systems is restricted to authorised teams for support and compliance purposes only, and access logs are maintained.
Active account data is retained while your account is open. After closure, data is held for a period determined by applicable regulations in eligible regions. You can ask about your specific retention period via the support contact route.
To request a correction or ask about deletion, write to us through the published support channel with your account reference. We handle each request individually and respond with the outcome and any limitations that apply under local law.
These are the questions we hear most often about data and privacy on 222dk. If your question is not here, the support contact route is the right next step.
We collect the details you submit at registration — name, contact information and account credentials — plus transaction references when you deposit via Upay or Bank Transfer, and session data tied to your device and browser. Nothing is collected beyond what account operation and security require.
Much of it is visible directly: sign in and open your account page to review your registered details and transaction history. For data held in backend systems that is not shown in the account view, submit a written request through our support channel with your account reference.
Editable fields like your contact details and display preferences can be updated from the account settings page while signed in. For fields that are locked — such as your registered name or historical transaction records — contact support with the correction you need and your account reference.
We do not sell your data. Transaction data passes through payment processors like Upay and Bank Transfer under their own terms. Session and account data may be shared with service providers who operate parts of the platform, but those partners are bound by data handling obligations and do not use it for advertising.
After account closure, your data is retained for a period set by applicable regulations in the eligible regions where we operate. You can ask about your specific retention timeline by contacting support with your account reference after closure.
Yes. The rights available to you and the way we can respond to data requests depend on your local law and the eligible regions in which 222dk operates. Access to this platform itself is subject to the same regional and legal conditions, and we apply those consistently to all data-related requests.